Waiter / Waitress

Our Client in the hospitality industry is looking for a friendly, attentive, and customer-oriented Waiter/Waitress to provide excellent dining service to our guests. The successful candidate will be responsible for taking orders, serving food and beverages, and ensuring customers have a pleasant dining experience.

Key Responsibilities

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  Greet customers warmly and escort them to their tables

  
  


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  Present menus and provide information on menu items and specials

  
  


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  Take accurate food and beverage orders and relay them to the kitchen/bar

  
  


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  Serve food and drinks promptly and professionally

  
  


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  Check in with customers to ensure satisfaction and address concerns

  
  


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  Clear tables and maintain cleanliness of the dining area

  
  


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  Set up and reset tables before and after service

  
  


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  Handle bills, payments, and POS transactions accurately

  
  


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  Follow hygiene, health, and safety standards at all times

  
  


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  Support team members during busy service periods

  
  

Qualifications & Skills

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  Previous experience as a Waiter/Waitress or in a similar role is an added advantage

  
  


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  Excellent communication and customer service skills

  
  


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  Friendly, polite, and well-groomed appearance

  
  


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  Ability to work in a fast-paced environment

  
  


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  Strong attention to detail and multitasking ability

  
  


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  Basic math and cash-handling skills

  
  

Education & Experience

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  Minimum of KCSE or equivalent

  
  


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  Hospitality or service training is an added advantage

  
  

Personal Attributes

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  Positive attitude and willingness to learn

  
  


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  Reliable, punctual, and team-oriented

  
  


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  Flexible to work shifts, weekends, and public holidays